Refund Policy

At Northerb, we are committed to ensuring your satisfaction with every purchase. If you are not fully satisfied with an item, you may return it for a refund or exchange within 15 days of receiving your order. To be eligible, the product must be unused, in its original packaging, and accompanied by proof of purchase. Please note that shipping charges are non-refundable, except in cases where we made an error with your order.

How to Request a Refund or Exchange:

Contact our customer service team at 8126311083 within 15 days of receiving your product to initiate the return process.
Once approved, we will provide instructions on how to send the item back to us. Please ensure the product is securely packaged to avoid damage during return shipping.
Once we receive and inspect the returned item, we will process your refund or send a replacement. Refunds will be credited back to your original payment method within 7-10 business days, depending on your bank or payment provider.

Damaged or Incorrect Items: If you receive a damaged or incorrect product, please contact us immediately. We will arrange for a replacement to be shipped at no additional cost or issue a full refund, including shipping costs.

Non-Returnable Items: Please note that certain items, such as perishable goods, custom orders, or gift cards, are non-returnable. Any such exclusions will be clearly stated at the time of purchase.

Contact Us: For any further questions regarding our refund policy, please reach out to us at: Northerb
Officialnortherb@gmail.com
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Terms and Condition Page Content 16

Welcome to Northerb! By accessing or using our website, you agree to be bound by the following terms and conditions. Please review these terms carefully before using our site.

Website Usage:

You may use the Northerb website for browsing, purchasing products, and accessing information. All content provided, including text, graphics, logos, and product descriptions, is the property of Northerb or its suppliers. You may not modify, reproduce, distribute, or sell any of our content without prior written consent. You agree not to engage in any illegal activities while using our website or interfere with its functionality.

Privacy:

Your privacy is important to us. Our Privacy Policy governs how we collect and use your personal information. By using our website, you agree to the collection and use of this information in accordance with the Privacy Policy.

Product Descriptions:

We strive to ensure that all product descriptions and prices are accurate; however, we do not guarantee the completeness or error-free nature of any product details. If you receive a product that differs from the description, please refer to our refund and return policies for resolution.

Order Acceptance:

Northerb reserves the right to refuse or cancel any order at our discretion. Reasons for order cancellation may include inaccuracies in product information or availability, pricing errors, or suspected fraudulent activity. We will notify you if an issue arises with your order.

Payment Terms:

By placing an order, you agree to provide current, accurate, and complete payment and billing information. You authorize us to charge your chosen payment method for all purchases made through the website.

Pricing and Availability:

Prices for our products are subject to change without notice. Northerb reserves the right to modify or discontinue products without prior notice. We are not liable for any price changes, suspensions, or discontinuation of products.

Shipping and Delivery:

Please review our Shipping and Delivery policy for detailed information on shipping methods, times, and associated fees. We strive to fulfill all orders in a timely manner but do not guarantee specific delivery times.

Intellectual Property:

All trademarks, logos, and brand names displayed on our website are the property of Northerb. The content on this site, including text, images, and videos, is protected by copyright and intellectual property laws. Unauthorized use, reproduction, or distribution of any of the site content is strictly prohibited.

Limitation of Liability:

Northerb is not liable for any damages, including direct, indirect, incidental, or consequential losses, resulting from the use or inability to use our website, products, or services. This includes, but is not limited to, loss of data, revenue, or business opportunities.

Third-Party Links:

Our website may contain links to third-party websites that are not owned or controlled by Northerb. We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and conditions of any third-party sites you visit through our links.

Termination:

We reserve the right to terminate your access to our website and services at our discretion, without notice, if you violate these terms or engage in unlawful activities.

Changes to Terms:

Northerb may revise these Terms of Use at any time by updating this page. Changes will be effective immediately upon posting. Your continued use of the website after changes are made constitutes your acceptance of the revised terms.

Governing Law:

These terms are governed by and construed in accordance with the laws. Any disputes arising from the use of our website or services will be resolved in accordance with local laws.

Contact Information:

If you have any questions about these Terms of Use, please contact us at:

Northerb

Email: officialnortherb.com

Phone: 8595287926